Solution Search HF for WC, RBI, search syntax
[search] [solution] [Studio] [Support]
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Symptom
1. Some Work center, Work center view and User interfaces don’t exists in NZS. Eg: “Home” work center
2. operator ‘OR’ doesn’t work in the free text search
3. Application component is not unique and not search relevant (doesn’t return as incident attribute by default)
4. No RBI wiki search in NZS
Other terms
Solution Search, Support Studio
Reason and Prerequisites
1. Work center data is not up to date in NZS.
2. AND syntax is hard coded between free text words.
3. Application component attribute is extracted from ESF context provider only.
4. RBI wiki search is feature of FP2.5
Solution
1. Update the data in FP2.0 sp0 with data on FP2.0 sp2.
2. Change the free text search syntax to ‘Extended Syntax’
3. make this attribute application component search relevant and return to BCP side only when it is unique in Healthcheck context provider or runtime error analysis context provider or ESF context provider.
4.Downport RBI wiki search to FP2.0